Risk Management

Every injury, accident or property loss, no matter how small, has a negative impact on your bottom line. A comprehensive risk management strategy is important to understanding your risk exposure. The risk management team at LMC is dedicated to helping you understand your total cost of risk. We put our proven loss control and claim management expertise to work to deliver cost effective, efficient solutions to protect your business and become a true partner in your organization.

Loss Control Services

Prevention is the best policy. Taking proactive steps to create a safe working environment and develop effective policies and procedures helps lower your cost of risk.

LMC Insurance & Risk Management offers customized loss control solutions to assist you in achieving your risk management goals. Our systematic approach of conducting detailed assessments, analyzing loss data, and developing realistic action plans is a proven method of helping you obtain long-term results.

Risk Management Center website
Supervisor training
Coordinate carrier loss control efforts
Online training
Hazard assessment surveys

Specialized Claims Management Services

Almost every company will experience a claim. LMC's claims management team is dedicated to assisting you in the claims process, no matter how difficult.

Open claim status review meetings to reduce claim reserves
Establishing directed medical and return-to-work programs
Conducting claims management workshops
Assessing your internal/external claim practices and procedures
Providing expertise in litigation management and settlement strategy
Coordinating claim reporting to insurance carrier(s) for multi-location clients

Safety Management Training for Supervisors

Supervisors must have a working knowledge on how to motivate employees, identify hazards, and understand employee behavior. LMC's Safety Management for the Supervisor training program focuses on educating front line supervisors to be successful in accomplishing this goal.

Call 515-244-0166 for more information.

Combative Patient Training

Recent trends in workplace violence show an increase in workplace injuries for both patients and employers. It’s time to tackle the issue.

Call 515-244-0166 to learn how LMC can help.

These materials are intended to assist employers in their effort to improve workplace health and safety. The information provided herein is not meant to be used, nor should it be used, to diagnose and/or treat any medical condition. It is intended for general information purposes only and not as a substitute for professional medical or legal advice. The information provided in this training is to be used as a tool for addressing workplace violence and does not provide certification in any form nor guarantee against the risk of workplace violence.

LMC's Loss Control and Claims Experts

Chuck Martinek
VP, Loss Control Services

Anne MacFarland
Claims Manager

Elizabeth Kain
Loss Control Consultant

Report a Claim

Our regular office hours are 8:00 AM to 4:30 PM, Monday through Friday. Call 800-747-5652 to report a loss during these hours or to reach our 24-hour customer service center in the event of an emergency occurring during after hours or weekends.

To report a Property, General Liability or an Auto loss directly to a member of our staff, contact our Claims Specialist Kay Dilks direct at 515-237-0139 or Risk Specialist Sam Skalland-Mills direct at 515-237-0137.

Workers’ Compensation claims should be reported directly to your insurance carrier by telephone within 24 hours. If you have questions or concerns about a potential Workers’ Compensation claim or one that has already been reported, contact our claims department by calling 800-677-1529.

For your convenience, below is a list of insurance company websites and phone numbers for reporting Workers’ Compensation claims and after hour emergencies. Please be aware that it may be several days before our office is notified of a claim that was reported directly to the insurance company.

A-B

Accident Fund:
1-866-206-5851
Report Online

ACE:
1-800-233-8347
Report Online

Acuity:
1-800-242-7666
Report Online

Allied/Nationwide:
Business Claims - 1-866-322-3214
Personal Claims - 1-800-282-1446
Report Online

Amerisafe Insurance:
1-800-699-6240
Report Online

Austin Mutual:
1-800-328-4628
Report Online

AIG/Chartis:
1-877-399-6442
Report Online

C-F

Chubb:
1-800-252-4670
Report Online

Cincinnati Insurance:
Workers Compensation
877-242-2544
Report Online

CNA:
1-877-262-2727
Report Online

Continental Western Group:
1-866-232-6724
Report Online

EMC Insurance:
1-888-362-2255
Report Online

Farm Bureau:
1-800-266-6383
Report Online

G-L

The Hartford:
1-800-553-1710
Report Online

Liberty Mutual:
1-800-225-2467
Report Online

M-S

Nationwide Agribusiness:
1-800-228-6700
Report Online

Philadelphia:
1-800-765-9749
Report Online

Praetorian Insurance:
1-877-308-5143

QBE:
1-888-737-8256
Report Online

Sentry:
1-800-573-6879
Report Online

T-Z

Travelers Insurance:
1-800-252-4633
Report Online

Triangle Companies:
1-800-894-5020
Report Online

United Heartland:
1-866-206-5851
Report Online

Western National:
Business Claims - 1-855-921-3164
WC Claims - 1-855-607-7548
Report Online

Westfield Insurance:
1-866-937-2663
Report Online

Workers' Compensation Handbook

Learn how to accurately report and critically review accidents that happen at your facility with LMC's Workers' Compensation Handbook for Employers.

Complete the form below to download the employer's handbook and receive two bonus documents (Workers' Compensation Best Practices and a Sample Return-to-Work Form), or contact a member of LMC's Risk Management team at 800-677-1592.

Crisis Management Guide

Most businesses will encounter some type of crisis at least once in their lifetime. The key to successfully managing a crisis is being prepared for that eventual day when one finally strikes.

LMC's Crisis Management Guide provides guidance to help assist organizations during the difficult period following a crisis. Complete the form below to download the guide, or contact a member of LMC's Risk Management team at 800-677-1592.

Risk Management Resources

LMC understands the best way to control risk in your company is to be prepared. That's why we have put together a variety of resources to help you gain the appropriate knowledge to be prepared. For help with risk management, contact LMC Risk Management at 800-677-1529.

Sometimes, the best information comes from the source. Listed below are direct links to primary websites for important associations to keep in mind when planning your risk management program.

Recordkeeping of all accidents is an important part of OSHA requirements and keeping your location at its safest.